Many Managed Service Providers (MSP) would like to operate their own Network Operations Center (NOC) using their own technicians but simply cannot afford the startup and on-going support costs for doing so. Building a NOC requires operational expertise and high capital expenditure.
NetEnrich provides a private labeled NOC solution to Managed Service Providers who do not want the costs and hassles of building and operating a NOC, yet still achieve the operational scalability to serve end customers.
This is a very high end, comprehensive, NOC service using LPI Level Platforms technology platform and NetEnrich NOC Best Practices technology. Delivered from NetEnrich's Network Operations Center in Hyderabad, India, NetEnrich NOC will take care of the routine maintenance and monitoring functions such as watching and escalating alerts on a 24x7 basis, reviewing backups, installing patches and implementing service packs. The NOC services take place behind the scenes with all interaction occurring between MSP engineers and NetEnrich NOC staff. This unique delivery method allows partners to focus valuable and costly engineering time on high end project and onsite work. The end client sees all services rendered under the MSP brand. The MSP has total control over the policies, procedures, computer access and day-to-day NOC operations without any of the headaches (or high costs) of maintaining the monitoring environment.
We understand that every organization has different technical support needs. Whether an MSP is operating with fewer technicians or is looking for ways to lower organizational costs, NetEnrich support packages give you freedom to choose exactly the service you need.
Application Maintenance, Application Tone, IT Production Support and Sustenance Engineering Services for Enterprise Applications
Moving a enterprise application into production is a day for celebration for the R&D team. However, what often seems to be the end of an effort is really just the beginning. The value of an enterprise application does not lie in the ability to create it, but to see it generate the expected value to customers and users.NetEnrich's application maintenance and production support services for enterprise applications monitor and manage application performance and availability, and address any issues that disrupt your business as a result of production deployment of the application. Outsourcing your production support to NetEnrich ensures the highest levels of application availability and performance, while enabling you to:
- Contain costs for production support or sustenance engineering support of mission-critical applications
- Monitor, manage, and maintain the "app tone" for the application - increase availability and uptime of your production applications, which translates to less "lost" revenues
- Migrate and integrate systems & data from internal client/server or legacy mission-critical apps (e.g. ERP, CRM, PDM) over to new web applications - sustain the engineering for the application
- Develop new web applications to meet needs of business
- Improve security, usability, and quality of applications
- Reduce costs by leveraging our economies of scale
- Respond Immediately to failures, deploy workarounds, and complete repairs
- Consolidate issue tracking and incidence reporting, ensuring greater data capture and more accurate root cause and impact analysis
NetEnrich's core production support offerings for enterprise applications include:
- Migration of application to robust n-tier enterprise deployment architecture
- Server and application monitoring and management -- server and application availability
- Monitoring and management of associated database applications, web applications, mail applications, and FTP applications
- Monitoring and management of associated portal applications and subsystems, web servers and database servers and 3rd party applications
- Data replication services
- Continuity and capacity management
- Resource utilization
NetEnrich helps companies keep their core business-critical applications and IT infrastructure running 24x7 while freeing up their valuable IT staff to focus on revenue generating business. NetEnrich is the trusted brand for outsourced IT Management Services (IMS), business application support, and NOC services, managing thousands of devices worldwide using its secure, bullet-proof and award-winning remote management technology & services. Customers enjoy freedom from the headaches of IT infrastructure management, confidence in having the right expertise on-demand, high uptime of their infrastructure, and predictability in a fixed monthly IT maintenance cost.
NetEnrich's proprietary and award-winning VPMT/G (Virtual Private Management Gateway) and ACST (Access Compliance & Surveillance) technologies support monitoring, in-band & out-of-band console access, compliance audit recordings, and secure time based access control capabilities (among many others) for site devices and elements. NetEnrich deploys these technologies (usually at a minimal cost, if not free) at a client site or data center. This enables NetEnrich administrators based in NOCs in USA and India to securely monitor and manage IT infrastructure at client sites or data centers, to very strict SLAs. Every administrator action is recorded by the VPM/G in real-time using its "Tivo-like" recording capability, thus enabling a compliance auditor and/or client to audit all actions performed by NetEnrich at any time. While driving 100% accountability of all NetEnrich actions at client, NetEnrich's technologies also guarantee bullet-proof security and privacy of client environment and data. Also, using its innovative technologies, NetEnrich is able to perform 90% of its IT management actions entirely remotely from its NOCs. This in turn drives tremendous structural efficiencies and cost-savings for NetEnrich -- when contrasted with other IMS providers who rely heavily on an on-site staff deployment model. NetEnrich regularly transfers it cost-savings to client via predictable pricing.
Find more from our website at: www.NetEnrich.com
NetEnrich offers the following enterprise services:
IT Infrastructure Management Services
Application Production Support Sustenance Engineering Services
Application Development Services
NetEnrich helps companies keep their core business-critical
applications and IT infrastructure running 24x7 while freeing up their
valuable IT staff to focus on revenue generating business. NetEnrich is
the trusted brand for outsourced IT Management Services (IMS), business
application support, and NOC services, managing thousands of devices
worldwide using its secure, bullet-proof and award-winning remote
management technology & services. Customers enjoy freedom from the
headaches of IT infrastructure management, confidence in having the
right expertise on-demand, high uptime of their infrastructure, and
predictability in a fixed monthly IT maintenance cost. Contact us today at info@netenrich.com to get more information. Or Log on to our website: www.NetEnrich.com to find more.
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